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Is it safe to call the customer support line in the email? Most include an urgent request that you contact someone, ask you to sign on to a fraudulent site, open an attachment, call an 800 number, or respond with personal or account information. Scam emails can include warnings about expired antivirus settings or an infection on your computer. They can also falsely state your Norton subscription was renewed and may include a fake invoice or billing information. If you are not sure if the email you have received is real, here are some tips to help. Clues that indicate an email is fraudulent include misspellings, urgency, or threat. If you are suspicious of the email, you can contact Norton directly or access the membership portal. Scam emails often look genuine because they may closely copy Norton branding and style. How do I tell if the email is legitimate or fake? The goal is to steal your money or personal information. The fraudulent message may ask you to call a bogus customer support number or urge you to click on a link. Scammers send you an email saying your Norton account is expiring or it is time to renew your subscription. To report a Norton email scam, forward the email here as an attachment: (frequently asked questions) How does the recent Norton scam work?.For an overview of other Norton or LifeLock email scams, check out this article.First, go to this verification link to find out if the email is legitimate.

If you have a suspicious email with Norton branding in your inbox, do not respond, download attachments, or click on any links in the email.

A healthy amount of skepticism when reviewing any email, text, or phone call can help you avoid falling victim to a scam.

Find answers to those questions and a few helpful tips below. You might have questions about how to identify the scam, how it works, and what to do if you are tricked. Others warn that the recipient’s computer was infected or their antivirus settings have expired. Some scam emails warn recipients that their Norton subscription was renewed or include a fake invoice that payment for their subscription was successful. Leveraging Norton’s trusted name in Cyber Safety, scammers are impersonating Norton through fake emails designed to trick consumers and steal their money and personal information. That is a question some Norton customers and others are asking now.

If you receive a suspicious email, you probably have questions, like, “Is this email legitimate?”